I take great pride in my work and your Jewelry should reach you in excellent condition and I hope you will be very happy with your purchase. However if an exchange is warranted please review the following:

1. All items must be returned for credit or exchange within 7 days of receipt of package. No credit will be issued or exchanges honored after the 7 days. PLEASE NOTE- for hygiene reasons refunds will not be offered for earrings.

 2. Items must be in the original box with all appropriate tags in place otherwise the item will be considered used and non returnable.

3. Customer is responsible for paying shipping fees. Shipping charges are non-refundable.. Please package your return appropriately so as to prevent damage during mailing. Return items that are damaged will not be accepted if package is not appropriately wrapped and mailed (* we suggest bubble wrap and padded shipping envelopes.) All packages must be insured.*

4. Please package your return appropriately so as to prevent damage during mailing. Return items that are damaged will not be accepted if package is not appropriately wrapped and mailed (* we suggest bubble wrap and padded shipping envelopes.) All packages must be insured.*

5. A copy of the invoice must be included with the package.

7. Credit will be issued within 3-5 days after receipt of your return. If the item is no longer available store credit will be issued in replace of that item or customer may purchase another item from the store at the same price as the returned item. Please advise at time of return.

 **EXCEPTION: if your item was damaged through shipping, please see #8 below. Items returned for exchange will be shipped in 3-5 business days.

** Should there be damage to or loss of your package due to shipping please contact us immediately. USPS requires 30 days after the package was shipped to file a claim. Refunds or replacement items will be processed after the required 30 days when a claim can be filed by USPS, please return by following the instructions in #1-5 after contacting us.

8. All sales are FINAL on Clearance and On Sale items. No refunds or returns will be accepted-NO EXCEPTIONS.

9. There are no returns or exchanges on custom orders.

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